HOSTED PBX
Multitenant architecture
One platform can be home for many enterprise accounts, each with their own accounts and extensions
User accounts based on email addresses
Support for multi-level branches/departments
Multiple extensions per user account (different purpose numbers)
Mobility
Mobile clients for Android and iOS
Provisioning via SMS or log in with email and password
RCS features – IM, file sharing, presence
HD audio and video calling
Web Portal
Company account management for admin user
RCS features – IM, file sharing, presence
HD audio and video calling directly from browser
WebRTC support – no need to download any plugin
Auto attendants
Multilevel Interactive-Voice-Response (IVR) scenarios – one scenario can lead to another
Scenarios can be assigned to DID numbers or extensions
Menu numbers can be mapped to different PBX objects, such as users, extensions, hunt groups, scenarios, group voicemail etc.
Record greetings directly from the web
Essential telephone/PBX features
Scheduled routing with time spans
Ring Groups
Find me, follow me
Conditional Call Forwarding per CallerID, with personalized greetings per forwarding rule
Call Transfer – blind and attended
Music on hold
Call parking
Do Not Disturb, also per Caller ID
CallerID – can be set to show a user’s mobile number or DID, or one of the company’s DIDs
Click to call
Click to call URLs managed from Dialing plan, with support for timespans
A URL can point to a user or to a hunt group
The option for users to create their own URL from My profile
Provisioning for SIP devices
Support for audio, video and IM with file sharing
Voicemail
Individual voicemail boxes
Group voicemail boxes
Voicemail to e-mail (MP3 file)
Voicemail notification through IM or Message Waiting Indicator
Personalized greetings per Caller ID
Shared Network Address Book
Company Directory
Shared Address Book stored in the cloud
Private address book (not visible to others) accessible from mobile clients and the User Portal
Presence and Instant Messaging
Availability – online, last seen, busy
Presence status text
Instant messaging with delivery and display confirmation
Typing notification
Multimedia file sharing
Geo-location sharing
Documents sharing – pdf, docs etc.
Calls monitoring
Admin user can monitor all ongoing offnet calls
Admin can enable call recording per user; only offnet calls will be recorded, internal communication is encrypted
Admin can listen to the previously recorded calls as well as ongoing calls via the User Portal
Encryption
All user-to-user communications, using the mobile apps or the portal, are fully encrypted, that includes chat, audio and video calls
COLLABORATION
Unified Communications
Cisco Business Edition 6000
Cisco Unified Communications Manager
Customer Care
Cisco Unified Contact Centre Express
Conferencing
Cisco WebEx Meeting Centre
Collaboration Endpoints
Cisco IP Phones
SIP TRUNKING
Cost Savings
Save 40% on telecommunications costs when you switch from your legacy phone service, including free long distance anywhere on the Telutel network.
Simplify IT Operations
SIP Trunking gives you one converged IP network to manage and eliminates the need for PRIs and most PBXs. It also centralizes your hardware in one location, saving you time and money.
Scalability
Increase or decrease the number of PSTN connections and associated bandwidth without installing additional PRI trunks. Order just the bandwidth capacity you need, without being constrained by PRI’s 23 channel capacity limit.
Virtual Presence
Callers can reach you by local number even in areas where you have no physical presence.
Trunk Pooling
Allows you to utilize capacity as required between all your locations while simplifying design and provisioning.
Unified Communications
SIP Trunking provides the optimal network environment for advanced unified communications and collaboration applications, maximizing their capabilities
GET IN TOUCH WITH US!
Suite# 158 19-13085
Yonge St, Richmond Hill, ON L4E 0K2t.
HOURS
.Open 9AM-5PM Monday to Friday
Closed on Holidays