Professional Services
Gathering detailed technical requirements
Designing the system database for users,
UC features and your communications environment
Planning and managing project execution
Installing and program the software in a VM or on a physical server
Deploying phones and training admins
Supporting you as you cutover to production use
Solution planning with deep discovery and
assessment of the IP communications environment
Designs for each project phase and guidance
for implementation with low risk
Onsite project management for successful kickoff
and closeout meetings
Database migrations for smooth infrastructure
and networking transformations
Onsite engineers for complex cutovers
Managed Services
Manage end-to-end by integrated monitoring
and management of UC along with WAN, LAN
24 x 7 service coverage
Monitor and manage Unified
Communications Components
Call Manager
Unity Connection
Contact Centre
Unified Presence
IP phones
ACD
Autoattendant Console
Proactively resolve incidents/faults
Periodic service reviews and service management